Unified remote monitoring, troubleshooting and management platform for consistent and stable enterprise IT performance
Takes Control of Enterprise IT
Every organization needs robust remote monitoring, control and troubleshooting capabilities after deploying new IT systems, devices and no two organizations have the same requirements.
MATRIX24x7 is designed and owened by Zone24x7 to facilitate the development of bespoke solutions on top of MATRIX24x7 core capabilities.
While the core product itself meets most of the generic remote monitoring, control and troubleshooting needs, host of options awaits developers to extend the core product to meet business specific demands.
Monitor and Manage Retail Store IT
Robot Fleet Management
Remote Management of Tech PoCs
Enhances remote troubleshooting capabilities
Management Information Reporting
Front-end extensions to create tailored troubleshooting and management UIs to suit specific needs
Custom reports catering to various management information requirements
Simple, intuitive dashboards produce live status updates about IT systems and infrastructure
Setup custom rules to monitor device health status and integrate with help desk management systems and other channels
Improves Business Processes
Creates clarity across enterprise IT functions to enhance individual and team responsiveness in case of system failures.
Consistent & Stable IT
Proactive monitoring and intervention helps to reduce system outages especially during peak business hours.
Enhances Operational Efficiency
Reduce the learning curve and improve the overall efficiency and accuracy of systems troubleshooting.
For System Integrators
Perform precise troubleshooting
Carry out remote control and configuration operations in unique and specific ways to each device and use case.
Delegate tasks across geographies for operational efficiency and cost optimization.
Better Customer Experience
Deliver consistent customer experience across existing physical and digital touch points.
Facilitate consumption based monetization
Collects data on system usage, uptime, downtime etc to create creative monetization strategies.
Meet Service Level Agreements with confidence
Perform quick root cause analysis to identify SLA violation and resolve any disputes.
Bespoke Solution Implementation
Use MATRIX24X7 Software Development Kits (SDK) to integrate your systems on your own or request expert assistance from our professional services to implement your bespoke solution.
Depending on specific business requirements, we are flexible to offer on-premise as well as cloud-based deployments.
Excellent Support and Maintenance
We handle it all!
From the initial prototype to production roll-outs and post implementation maintenance and support of the final solution, we provide a complete end to end service.
Copyright © 2019 Zone24x7 Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without prior written permission from Zone24x7 Inc. All copyright, confidential information, patents, design rights and all other intellectual property rights of whatsoever nature in and to any source code contained herein (including any header files and demonstration code that may be included), are and shall remain the sole and exclusive property of Zone24x7 Inc. The information furnished herein is believed to be accurate and reliable. However, no responsibility is assumed by Zone24x7 Inc. for its use, or for any infringements of patents or other rights of third parties resulting from its use.
Zone24x7 Incorporated, 3150 Almaden Expressway, Suite 234, San Jose, California 95118 USA.
Web : www.matrix24x7.com